I
reckon most people
waste at least three minutes every hour, probably a great deal more.
Taking phone calls from sales reps. selling something you just don't
want, for example, creating all eBay listings from scratch rather
than using 'fill in the blanks' templates for repeat products,
checking how many of those 100 emails in your box today are genuine
and how many are spam or scams, arguing with unreasonable buyers
whose sold aim is to ruin your day. And so much more.
Let's say you waste
just three minutes every hour and you work an eight hour day, five
day week. Let us see how all that wasted time adds up.
Three minutes lost
each hour is 24 minutes per day, 120 minutes each week. Two
hours.
Two hours each week is
eight hours a month (actually more because this figure is based on
four weeks - 28 days - whereas most months include 30 or 31
days).
Eight hours is an
entire working day lost each month.
One working day lost
each month is 12 working days over the whole year.
MORE THAN TWO WEEKS
you lost, just because you did things you should not have done, you
failed to create systems to shortcut repetitive tasks, you responded
to emails and phone calls and letters you really should have
ignored.
Did that surprise you?
It certainly surprised me because in reality I waste far more than
three minutes each hour, it's more likely ten, or fifteen.
Because I daydream a lot (a.k.a. researching on eBay), I continue
replying to difficult people who are never going to buy from me (at
least I hope they never do), I watch the final few minutes of
auction endings like a hawk to see just how much my listings fetch.
We must all begin to
value time, and remember that time really is money!
Let me tell you where
most of my time is wasted. It's with difficult people, they're
the bane of my life, I get them every day.
They email saying:
'Your download page isn't working!!!! Get it sorted or I'm leaving
negative feedback'.
I reply saying: 'The
page is fine, perhaps you are using a search engine to find the
site. I try to keep download pages free from search engine
directories to avoid unauthorised access, so important people, like
yourself, are the only ones to receive my products. Please try
the browser instead, that will work'.
They reply: 'Don't be
sarcastic with me. I know you don't think I'm important, if
you did you wouldn't hide the page. I repeat, get it sorted
out or I will leave negative feedback'.
And so if goes, often
for most of the day, until finally I refund the payment and the
individual goes away.
That same procedure
can take twenty minutes out of my day, several times a day, over the
week that makes ….. you get the drift I'm sure!
So, now that I've
analysed the problem, just for this article, I'm shocked at how much
time I'm losing. And from today I will stop selling
downloadable products on eBay and process them on CD instead.
All-in-all, that will save at least three hours a week, thirty six
hours a year!
Let me treat you to a
few more ways to cut down on wasted time and help you spend more
time listing items to sell.
Time Saving Tips
* Make a 'To Do'
list at the start of each day. Divide it into three
lots: 'Urgent', 'Important', 'Only if Time Allows'. Allot each
task to the appropriate section and mark items 1, 2, 3 and so on,
ranked most important to least important. Start on 'Urgent' items
and work your way through these, in number sequence, from 1 to
however many tasks time allow. Don't even consider doing
'Important' and 'Only if Time Allows' items until all 'Urgent' tasks
are completed.
* There is an
allowed exception to doing all Urgent tasks before commencing less
important tasks. If Urgent tasks are tiring, and you really
are beginning to jade, it's better to focus on less important tasks
for a while rather than make mistakes on Urgent matters.
* Make a new 'To
Do' list at the start of each working day, beginning with all
outstanding Urgent tasks ranked, again, in order of importance.
Add any earlier 'Important' and 'Only If Time Allows' tasks that
might have gained urgency. You'll be amazed how many tasks you
once considered Important, even Urgent, no longer need your
attention, because they're no longer important or they've been
resolved elsewhere.
*
If the phone isn't an
important feature of your business, put it on answer and monitor
calls as you work. Pick up on important ones, let photocopier
salesmen waffle on in the background.
* Learn to type
faster and therefore list more items each day. QWERTY is the
formula used by the world's fastest typists and it isn't difficult
to learn. Anyone can reach 35 wpm - words per minute - in
short time and knowing how to use the QWERTY system means your
fingers will never get tangled and you'll make fewer mistakes.
Ask about courses at local Adult Training Colleges or learn to type
online free of charge at http://www.senselang.com or
http://www.learn2type.com
* Use Turbo
Lister to list items in bulk and upload your listings while
you're relaxing, so you'll won't tie up the computer at any time
during working hours. You can download Turbo Lister
free from your eBay account. It saves lots of time and also
allows you to create custom templates and so cut time normally spent
listing items individually.
* Add a
signature file to your PayPal email address, telling buyers you have
received their payment and that their goods will be despatched very
soon. This saves a lot of time normally spent contacting
buyers individually and no one will ever guess it's coming from an
auto-responder and not a real person.
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