I’m not
personally convinced either excuse was the main reason for banning
digital goods. I rather think eBay viewed eBooks, often packed with
affiliate links, as a means of helping eBay sellers make money from
products sold outside their site.
Until recently, it has been very easy to sell hundreds or even
thousands of downloadable eBooks every month, priced in pennies and
cents, and to include affiliate links for more expensive products
which effectively meant the bulk of some sellers’ income came
outside of eBay. There was a hidden benefit to all this inexpensive
buying, in that many people dislike buying expensive items from
people they don’t yet know and don’t yet trust, so cheap eBooks were
a perfect way to generate that first sale. So they were perfect for
promoting affiliate products and growing mailings lists which would
be used to promote more expensive products potentially for many
years to come.
eBay has always banned links inside product listings which take
members outside of eBay, potentially to spend money at that other
site, so I’m inclined to think those digital products were also
banned to prevent outside eBay selling.
So does the ban on digital products mean sellers can no longer use
cheap eBooks and other digital products to grow their outside eBay
income? Not at all, in fact eBay has simply cleaned up the sinister,
slightly grubby image of eBooks that prevailed before the ban. They
did genuine sellers a big favour, both reducing competition and also
increasing credibility for honest eBook sellers who can still sell
cheap eBooks on eBay, but only in physical format, on CD, for
example, or other storage device.
eBay has made the process just a little bit harder, and instead of
taking payment and directing buyers seconds later to download their
product, today those items have to be created in physical format,
carefully packed, and quickly posted. eBay eBook selling is a tad
more up market than in pre-ban days.
Sellers can still charge pennies for their eBooks and grow massive
mailing lists and generous profits from affiliate and back end sales
outside of eBay, only today it takes a bit longer and costs slightly
more! The difference is almost negligible! Hence the reason I don’t
believe what eBay says about banning digital items to prevent people
garnering feedback to promote scams later. I’m betting back end
selling prompted the ban and I’m just as certain the new system has
little affected savvy eBay eBook sellers’ back end profits. Except
to reduce competition that is, and that’s a major benefit for
genuine sellers.
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